Last updated: 3 July 2026
You can inspect your order the moment it arrives and return it on the spot — no forms, no waiting.
When the delivery person arrives, take a moment to inspect your items before accepting the parcel. If you are not satisfied with any product for any reason, simply hand it back to the delivery person immediately and pay only the delivery charge. The return is completed on the spot — fast, simple, and hassle-free.
If you choose to return your order at the door, you are responsible only for the delivery charge. You do not pay for the products themselves. The delivery person will collect the delivery fee and take the items back.
Once the delivery person has left your premises and the order has been accepted, the transaction is considered final. No returns, exchanges, or refunds will be accepted after this point, regardless of the reason.
If you receive a damaged, defective, or incorrect item, refuse the parcel on the spot and inform the delivery person. Do not accept and then contact us — returns must happen at the point of delivery.
Our instant return model puts the power entirely in your hands at the moment of delivery. You see the product, decide on the spot, and either keep it or send it back — no back-and-forth, no lengthy approval processes. We trust our customers to make that decision fairly and immediately.
Once the delivery person leaves and you have accepted the product, no return or refund request will be entertained under any circumstances. Please inspect your items carefully before the delivery person departs.
Have a question before you order?
Contact Support